I’ve been consulting since 2010 and currently have 2-3 days a week available. Can I help you? For full details please take a look at my LinkedIn profile.
I’ve worked with River Island, Topshop, Topman, Miss Selfridge, BHS, Evans, Burton, Wallis, Dorothy Perkins, Westgate Communications, Neon Comms, Peter Burrowes, Watch Warehouse, Shopcade and Unbound. Some of the services I’ve provided have been:
- High level social media strategy development
- Social media guideline documentation
- Social media conflict and crisis management documentation
- Engagement review and recommendations
- Recommendations with media law and moderation best practice
- Assistance in community manager recruitment
- Development in community growth
- Recommendations for the strategic use of branded communities
- Business and technical requirement documentation
- Community build wireframes
- Community and social media business case creation
- Social media engagement training
- Restructuring of community and social media teams
- Protocol establishment for communities (legal guidelines, terms and conditions)
- Integration of customer services within a community infrastructure
- Blogger outreach strategies
- Community content for marketing
If you’re interested in working with me please leave a comment below (they’re moderated!) and I’ll email / ring you back.
